Palm Valley Phase 8
South Parcel Homeowners Association

Frequently Asked Questions

Who is the Management Company?

The management company for Palm Valley Phase 8 - South Parcel is Total Property Management located at 4020 N 20th St, Suite #310, Phoenix, AZ 85016.

What are the business hours for the Management Company?

Total Property Management is available to assist you Monday thru Thursday from 8:30 a.m. to 5:00 p.m. and Friday from 8:30 a.m. to 3:00 p.m.

Who do I contact if I have questions about the community, need to report a maintenance issue, ask general questions, etc?

You may contact the Community Support Liaison at (602) 952-5581 or by email at frontdeskaz@totalpm.com

Who do I contact if I have questions about my account or escrow?
You may contact our accounting department at (602) 952-5581 or Bonnie Betts at bbetts@totalpm.com

How much is my Quarterly assessment?

The quarterly assessment for the 2018/2019 fiscal year is $184.11

When are my quarterly assessments due?

Assessments are due on the 1st of each quarter (January, April, July & October) and are considered late on the 15th.

Where do I mail my assessment payments?

You can mail your monthly assessment payments to:
Palm Valley Phase 8 Homeowners Association
C/O Total Property Management
P.O. Box 15285
Santa Ana, CA 92735-0285

What do my quarterly assessments cover?

Your quarterly assessments are necessary to assist in the payment of everyday operating expenses such as landscape maintenance, common area utility expenses, reserve funding, insurance premiums etc.

In addition, the Association is responsible for maintaining a reserve account, which allows larger projects to be done such as replacement of granite, tot lot upgrades, monument signs, and other capital improvement items.

How do I contact the Board of Directors?

You may use the form shown in this Website (Send a Message to the Board of Directors) or simply email us at frontdeskaz@totalpm.comPlease contact the Manager first to discuss your concerns. The manager will then be able to determine if the matter is of a nature that needs to be reviewed by the Board of Directors for a decision. If your concern does need a Board decision, you will be requested to submit your concern/questions in writing so it may be presented to the Board.

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